Set-up your account

If you are a Resident who would like to set-up your account,  please click here.

Please feel free to contact our Customer Service Department if you have any questions regarding submetering.

Customer Service hours of operation:

Monday - Friday, 8:00 - 8:00 EST

Please contact us at 1-800-750-2960

Fax: 905-695-7789

E-mail:

For billing enquiries please call the numbers above or e-mail us at .

Want a better way to pay?

Stratacon Inc. now offers a pre-authorized payment plan so you'll never forget to pay a bill again. Avoid late charges and save time. With pre-authorized payment, you'll still receive a statement of your account every month, but instead of writing a cheque and then mailing it, we'll do all the work for you and debit your bank account directly. If you would like to start paying your Stratacon bill via Pre-Authorized Payment please download our PAP Form and fax it to us with a void cheque at 905-695-7789.

PAP Form

Bill Payments

You can pay your Stratacon bill via Pre-authorized Payment, on-line banking, telephone banking, by cheque or at any of Canada’s major banks or ATM’s. Please note walk-in payments will not be accepted.

Ontario Payments 

Stratacon Inc
P.O. Box 4638 
Station 'A'
Toronto, Ontario
M5W 5C7   

Alberta, Saskatchewan and NWT Payments 

Stratacon Inc.
P.O. Box 9175
Station M
Calgary, AB    
T2P 5E1