Set-up your account

If you are a Resident who would like to set-up your account, please click here.

Please feel free to contact our Customer Service Department if you have any questions regarding submetering.

Customer Service hours of operation:

Monday - Friday, 8:30 - 5:00 EST

Please contact us at 1-800-750-2960

Fax: 905-856-1513

E-mail:

For billing enquiries please call the numbers above or e-mail us at .

Want a better way to pay?

Stratacon Inc. now offers a pre-authorized payment plan so you'll never forget to pay a bill again. Avoid late charges and save time. With pre-authorized payment, you'll still receive a statement of your account every month, but instead of writing a cheque and then mailing it, we'll do all the work for you and debit your bank account directly. If you would like to start paying your Stratacon bill via Pre-Authorized Payment please download our PAP Form and fax it to us with a void cheque at 905-856-1513.

PAP Form

Electric

- Control electricity costs in a fair and easy way

Heating

- Accurately measure heat consumption

Gas

- Providing expertise in gas sub-metering

Water

- Providing solutions for both cold and hot water

Subscribe to our newsletter to get the most up-to-date information on energy conservation, sub-metering laws, and much more.

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Customer Service

Our goal at Stratacon is to deliver reliable and accurate technology with an emphasis on customer care. Our relationship with our customers is very important to us; we work hard to ensure that their concerns are heard, questions are answered and needs are met.

Energy Conservation

Conserving energy is easy with our no-nonsense tips. Small changes in day-to-day behaviour can result in big savings.

Stratacon has an exclusive partnership with ista. ista is the largest Submetering company in the world.