Direct Energy Customers
in Ontario

Customer Service Contact Info

For Direct Energy’s Ontario
home services customers:

For Direct Energy’s Ontario
commercial services customers:

Electricity, Water and Thermal Sub‑metering Customers

Customer Service Contact Info

For Residents:

For Property Managers and Building Owners:

For Developers:

EnerCare Solutions Water Heater and HVAC Customers*

Customer Service Contact Info
  • *For former GreenSource, Energy Services Niagara Inc., Festival Hydro, Thunder Bay Hydro and EcoSmart customers.

For Home Owners: